sales & delivery

UK Orders

Delivery within mainland UK is free. For orders to the rest of the world please email to confirm delivery cost or visit our Etsy shop. Many of the items listed are made to order and delivery times are specified alongside the product details. If you have a deadline please contact us and we will do our best.

International Orders

Please email thespeculatingrook@gmail.com for details of international delivery or visit The Speculating Rook on Etsy.

Please be aware that any import duties and/or taxes levied on an international shipment are your responsibility as the buyer.

Returns

If you are not happy with your purchase we offer a full refund or exchange for unwanted goods with notification within 7 days and return with 14 days. Please email thespeculatingrook@gmail.com with the details of your order.

Please note: 

We do not cover the delivery cost of returned goods.
Goods must be returned in a re-saleable condition. 
Once we have received the returned goods we aim to process your refund within 14 days. 
 

If your goods arrive damaged we will provide a full refund and cover the cost of returning the goods if received within 28 days.  

General enquiries: thespeculatingrook@gmail.com

Telephone: 07854 045576

RETURN ADDRESS

The Speculating Rook

24 Lawns Crescent

Little Downham

Ely

Cambridgeshire

CB6 2TT